ABSTRACT
Understanding the causal influence of financial anxiety on future work commitment with social support and socio-psychological wellbeing as mediators amongst crisis-induced redundant tourism employees remains limited. Using data collected from 547 COVID-19-induced redundant tourism employees, this paper examines the influence of financial anxiety on future work commitment with social support and socio-psychological wellbeing as mediators. The findings reveal that financial anxiety has a negative influence on social support and social and psychological wellbeing. Social support has a negative influence on social wellbeing, while social support has a positive influence on future work commitment. Both social and psychological wellbeing has a negative influence on future work commitment. Meanwhile, the influence of financial anxiety on future work is fully mediated by social support and socio-psychological wellbeing. Insurance uptake and establishment of welfare funds amongst tourism employees can be used to buffer the effects of financial anxiety on future work commitment. © 2023 Government Technical Advisory Centre (GTAC).
ABSTRACT
As the importance of hospitality and tourism in Africa is increasingly being acknowledged and, consequently, the need for managing the impacts, both positive and negative, more management scholars will be called to address these impacts. The importance of an African perspective on management in contrast and complementary to traditional management theories based on western perspectives, is a relatively new approach to identify and provide solutions to the specific problems associated with the creation and operation of hospitality and tourism organisations as well as the societal impacts. The impact of the COVID-19 pandemic, the outbreak of which occurred during the period in which this book was being finalised, has greatly impacted the hospitality and tourism industries in Africa and challenges many arguments and conclusions in the book. Here, we summarise a way forward for hospitality and tourism management that addresses the problems identified in the several chapters of this book and put forward recommendations for future research. © 2021, Springer Nature Switzerland AG.